Terms and Conditions

Website Terms and Conditions

This website is Oneonemall.com (hereinafter referred to as "this website", "we", "our company") and is specially designed for customers.
If you plan to use the online shopping services provided by this website, please read these terms and conditions carefully before using this website. If you use this online store or any part thereof, you indicate that you have read these terms and conditions, and that you accept and agree to be bound by these terms and conditions. If you refuse to accept these terms and conditions, this website will not be able to provide you with online sales services.

1. General provisions

  • All products sold on this website are sold subject to these terms and conditions. When you confirm an order on this website and ask us to process it, it means that you have read, understood and agreed to the terms and conditions listed when confirming the order.
  • This website shall make every effort to complete every order confirmed by each customer. However, if any order is refused or unable to be completed for any reason (such as shortage of goods or changes in supply), this website shall not be liable to anyone for this. responsibility.
  • All orders placed by customers are subject to our sole discretion and will be accepted based on stock availability.
  • Before the company receives full payment from the customer, the product ownership still belongs to the company.
2. Goods
  • Products listed on this website may be withdrawn at any time without prior notice due to supply shortage.
  • The product images and descriptions listed on this website are for reference only.

3. Price

  • All prices listed on this website are in Hong Kong Dollars.
  • This website will make every effort to ensure that the prices, information and sizes of the products listed are correct; however, this website reserves the right to change product prices and other information without prior notice.
  • In the event that the price of a product is listed incorrectly, this website reserves the right to refuse or cancel orders with the incorrect price.
  • Product prices listed on this website are for purchase purposes only.
  • Individual product prices may be adjusted based on market prices. The product selling price is subject to the order confirmation in this online store.
  • If there is any discrepancy between the order records provided online and the final sales order issued by this website, the final sales order will prevail.

4. Change order

  • After confirming the order, the customer cannot change the content of the order and the method of picking up the goods.
  • If the customer requests changes to any order and this website accepts the request, we reserve the right to charge a handling fee to the customer.
  • If the customer requests changes to any order and the website accepts such changes, the amount payable for the order will be adjusted according to the changes; these adjustments will be stated on the sales order.

5. Return and exchange terms

6. Responsibility

  • Liability in contract, tort or otherwise for any loss, damage or injury (where permitted by law) arising directly or indirectly from defective or non-conforming products or other breach of the responsibilities set out herein by this website Liability, in any case, will not exceed the price of the goods listed on the sales bill.
  • The customer shall ensure that the products are not used for purposes for which they are not suitable and shall be responsible for exercising all required skill and care in handling and using the products. The customer expressly acknowledges and agrees that this website assumes no obligations and responsibilities for any advice or information provided on products; nor is it responsible for any inaccuracies or errors in such information. Customers must bear all relevant risks when accepting goods.
  • This online store is not responsible for, and will not assume any liability for, any loss or damage caused by transmission delays, telecommunications network failures, omissions or delays in processing customer orders.
  • The Company's failure to exercise any right, power or remedy under these Terms shall not be deemed to be a waiver of such or other rights, powers or remedies under these Terms.

7. Force majeure

  • If due to "force majeure" (including but not limited to due to fire, misfortune, accident, act of God, natural disaster, any law, order, proclamation, ordinance, request or requirement of the Hong Kong Special Administrative Region Government or any of its government agencies, strike , labor disputes, labor shortages or shortages of skilled workers, shortages of goods or raw materials, transportation delays or reasons beyond the reasonable control of the Company, whether similar to the foregoing), causing this website to be unable to perform its responsibilities within the website, this website The Company may be exempted from performing such responsibilities within the scope of the impact and shall not bear any liability as a result.

8. Changes to Terms and Conditions

  • This website reserves the right to cancel or amend these terms and conditions in accordance with legal requirements without prior notice to customers. Customers are solely responsible for reviewing these terms and conditions before confirming any order. Once an order is placed, the customer shall be deemed to have accepted the terms and conditions in force at that time.


9. Applicable law

  • These terms and conditions shall be interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). In case of any disputes, the parties shall abide by the exclusive jurisdiction of the Hong Kong courts.