Terms and Conditions

Website Terms and Conditions

This website is Oneonemall.com (hereinafter referred to as "this website", "we", "our company") designed for customers.
If you intend to use the online shopping services provided by this website, please read these terms and conditions carefully before using this website. If you use this online store or any part of it, it means that you have read these terms and conditions and accept and agree to be bound by these terms and conditions. If you refuse to accept these terms and conditions, this website will not be able to provide you with online sales services.

I. General Provisions

  • All products sold on this website are sold subject to these terms and conditions. By confirming your order on this website and asking us to process it, you are deemed to have read, understood and agreed to the terms and conditions listed when confirming your order.
  • This website will make every effort to complete each order confirmed by each customer, but if any order is rejected or unable to be completed for any reason (such as shortage of goods or changes in supply), this website shall not be liable to any person for this.
  • All orders placed by customers are subject to the Company's sole discretion and are accepted based on stock availability.
  • The ownership of the product still belongs to the Company until the Company receives full payment from the customer.

2. Goods

  • The products listed on this website may be withdrawn at any time without prior notice due to shortage of supply.
  • The product images and descriptions listed on this website are for reference only.

3. Price

  • All product prices on this website are priced in Hong Kong Dollars (HKD).
  • Depending on where the customer is located, the online store may automatically convert prices into a region-specific currency.
    (For example, Macau shows Macau Pataca MOP, Taiwan shows New Taiwan Dollar NT$)
  • Prices displayed in foreign currencies are for reference only and may vary due to exchange rate fluctuations. The final amount will be calculated based on the exchange rate at checkout.
  • This website will make every effort to ensure that the product prices, information and sizes listed are correct; however, this website reserves the right to change the prices and other information of the products without prior notice.
  • In the event that a product is listed at an incorrect price, the Site shall have the right to refuse or cancel any orders placed at the incorrect price.
  • The product prices listed on this website are for shopping purposes only on this website.
  • Individual products may be adjusted according to market prices. The product price is subject to the time of order confirmation in this online store.
  • If there is any discrepancy between the order record provided online and the sales order finally issued by this website, the sales order finally issued shall prevail.

4. Change Order

  • After confirming the order, the customer cannot change the order content and the pickup method.
  • If the customer requests changes to any order and this website accepts them, we reserve the right to charge the customer a handling fee.
  • If the Customer requests changes to any order and the Website accepts such changes, the amount payable in respect of such order will be adjusted to reflect the changes made; such adjustments will be stated on the sales receipt.

5. Return and Exchange Terms

VI. Responsibility

  • In no event shall the liability of any nature, whether in contract, tort or otherwise, for any loss, damage or injury (where permitted by law) arising directly or indirectly from any defect or failure of the product to conform to its specifications or from any other breach of the obligations set out herein by the Website exceed the price stated in the sales note for the goods.
  • The customer shall ensure that the product is not used for an unsuitable purpose and shall be responsible for exercising all necessary skill and care in handling and using the product. The customer expressly acknowledges and agrees that this website shall not bear any obligation or responsibility for any advice or information provided in relation to the product; and shall not be responsible for any inaccuracies or errors in such information. The customer shall bear the relevant risks when accepting the goods.
  • This online store is not responsible for and will not be liable for any loss or damage caused by transmission delays, telecommunications network failures, omissions or delays in processing customer orders.
  • The Company’s failure to exercise any right, power or remedy under these Terms and Conditions shall not be deemed a waiver of that or any other right, power or remedy under these Terms and Conditions.

VII. Force Majeure

  • If this website is unable to perform its duties due to "force majeure" (including but not limited to fire, misfortune, accident, act of God, natural disaster, any law, order, proclamation, regulation, requirement or requirement of the Government of the Hong Kong Special Administrative Region or any of its government agencies, strike, labor dispute, shortage of labor or skilled workers, shortage of goods or raw materials, transportation delays or reasons beyond the reasonable control of the Company, whether similar to the foregoing or not), the Company may be exempted from performing such duties to the extent affected and shall not be liable for any such duties.

8. Changes to Terms and Conditions

  • This website reserves the right to cancel or amend these terms and conditions in accordance with the law without prior notice to customers. Customers are responsible for reading these terms and conditions before confirming any order. Once an order is placed, the customer shall be deemed to have accepted the terms and conditions in effect at that time.


IX. Applicable Law

  • These Terms and Conditions shall be interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") and in the event of any dispute, the parties shall submit to the exclusive jurisdiction of the Hong Kong courts.